Maanvi Off White Chanderi A-Line Kurti Set with Green Embroidery & Lace Detail | Semi Palazzo Set | MA-2039

🚚 We pack and ship all confirmed orders within 3–5 business days./ Sarees - 1-2 business days

We don’t accept returns or Refunds for our products except in the case of Major Damage /Wrong item sent(Size different from the order) 

In case you face a situation as above, it is must that we need an unboxing video. Return requests without an unboxing video will not be accepted.

Please make video while opening the parcel
Video should start ,from showing the address label as it is sent by us right from the outer package...

We have a 3 day return policy, which means you have 3 days after receiving your item to request a return.

No return or cancellation is accepted due to the desirability factor nor colour brightness change. The opening video of the package received is mandatory for an exchange !
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at maanvicollection65@gmail.com. Please note that returns will need to be sent to the following address: Varatiyak, Calicut Mukkam Road, Kozhikode, Kerala 673571 

If your return is accepted, we’ll send you  instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at maanvicollection65@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at maanvicollection65@gmail.com.